0. OBJECT AND ACCEPTANCE

This legal notice governs the use of the website https://tickets.poble-espanyol.com/en, owned by Poble Espanyol de Montjuïc SAU (hereinafter, PEMSAU).

Browsing the PEMSAU website grants the status of user and implies full and unconditional acceptance of each and every provision included in this Legal Notice, which may be subject to change.

The user agrees to make proper use of the website in accordance with the law, good faith, public order, traffic customs, and this Legal Notice. The user will be liable to PEMSAU or to third parties for any damages that may result from the breach of this obligation.

1. IDENTIFICATION AND COMMUNICATIONS

PEMSAU, in compliance with Law 34/2002 of July 11 on information society services and electronic commerce, informs you that:

Its corporate name is: Poble Espanyol de Montjuïc SAU

Its tax ID (CIF) is: A58283391

Its registered office is located at: AVDA FRANCESC FERRER I GUARDIA, No. 13, 08038 BARCELONA

Registry details: Barcelona Mercantile Registry, Volume 8,474, Book 7,724, section 2, folio 1, sheet 98,642.

To contact us, we provide the following means:

Contact phone: 34 93 508 63 00

Email address: info@poble-espanyol.com

All notifications and communications between users and PEMSAU will be considered effective for all purposes when made by postal mail or any other means detailed above.

2. CONDITIONS OF ACCESS AND USE

The website and its services are freely and openly accessible; however, PEMSAU conditions the use of some services on prior completion of the corresponding form.

The user guarantees the authenticity and accuracy of all data provided to PEMSAU and will be solely responsible for any false or inaccurate statements.

The user expressly agrees to make proper use of PEMSAU’s content and services and not to use them, among other things, to:

a) Disseminate unlawful, violent, pornographic, racist, xenophobic, offensive content, or content that glorifies terrorism or is, in general, contrary to the law or public order.

b) Introduce computer viruses into the network or perform actions that may alter, damage, interrupt, or cause errors or harm to PEMSAU’s electronic documents, data, or physical and logical systems, or those of third parties; as well as obstruct access to the website and services by consuming massive computing resources.

c) Attempt to access other users’ email accounts or restricted areas of PEMSAU’s or third-party systems, and, if applicable, extract information.

d) Infringe intellectual or industrial property rights, or violate the confidentiality of information belonging to PEMSAU or third parties.

e) Impersonate another user, public administrations, or a third party.

f) Reproduce, copy, distribute, make available, or otherwise publicly communicate, transform or modify content without the authorization of the rights holder, unless legally permitted.

g) Collect data for advertising purposes or send unsolicited advertising or commercial communications.

All content on the website, including texts, photographs, graphics, images, icons, technology, software, as well as graphic design and source codes, constitutes a work owned by PEMSAU, without granting the user any exploitation rights beyond what is strictly necessary for proper website use.

In short, users may view content and, if authorized, make private copies, provided that reproduced elements are not subsequently transferred to third parties, installed on networked servers, or otherwise exploited.

All trademarks, trade names, or distinctive signs on the website are the property of PEMSAU; access or use of the website does not grant the user any rights.

Distribution, modification, transfer, or public communication of content and any other act not expressly authorized by the rights holder is prohibited.

Creating a hyperlink does not imply any relationship between Poble Espanyol de Montjuïc SAU and the owner of the linked site, nor does it imply acceptance of its content or services by PEMSAU. Anyone wishing to create a hyperlink must request written permission from PEMSAU. The hyperlink should only allow access to the homepage and must not include false, inaccurate, or illicit statements about PEMSAU or content contrary to good morals and public order.

PEMSAU is not responsible for how users use the materials provided on this website or for actions taken based on them.

3. DISCLAIMER OF WARRANTIES AND LIABILITY

The content of this website is general and for informational purposes only; access to all content, completeness, accuracy, currency, or suitability for a specific purpose is not guaranteed.

PEMSAU excludes, to the extent permitted by law, any liability for damages arising from:

a) Inability to access the website or the lack of truthfulness, accuracy, completeness, and/or currency of content, including defects or vices of content transmitted, stored, or made available.

b) Presence of viruses or other elements causing alterations to users’ systems, documents, or data.

c) Non-compliance with laws, good faith, public order, traffic customs, and this legal notice due to incorrect website use. In particular, PEMSAU is not responsible for third-party actions that violate intellectual property rights, trade secrets, rights to honor, privacy, image, or unfair competition laws.

PEMSAU also disclaims responsibility for information outside this website not managed directly by our webmaster. Links serve only to inform users of other sources and PEMSAU is not responsible for their operation or accessibility. PEMSAU is not liable for hyperlinks created by third parties.

4. PRIVACY POLICY

4.1. Who is responsible for processing your data?

In accordance with the current Regulation (EU) 2016/679 and Organic Law 3/2018, of December 5, on the Protection of Personal Data and guarantee of digital rights, the data controller is identified in Recital 1 of this Legal Notice.

Types of data we have about you and how we obtained them:

The categories of personal data we process from clients and suppliers are:

1. Identification data
2. Postal or email addresses
3. Commercial information
4. Financial and transaction data

4.2. Do we ever process special categories of data?

All the aforementioned data has been obtained directly from you through the submission of a commercial offer, contractual proposal, etc., or through your company providing us with the necessary information to carry out the purpose of the contractual relationship. It is your obligation or your company’s to provide updated data in case of modification.

4.3. For what purpose do we process your data?

We process data provided by interested parties to manage various activities related to sales, after-sales service, supplier management, service quality, etc. We use your data to perform actions such as:

I. Sending the information requested through our website contact form or any other means of communication,

II. Providing potential and current clients with offers of products and services of interest,

III. Managing administrative, fiscal, and accounting matters for clients and/or suppliers,

IV. Conducting satisfaction surveys, market studies, etc., to offer the most suitable offers and optimized service quality.

4.4. How long will we keep your data?

Personal data related to individuals linked to potential clients, clients, and suppliers collected through contact forms will be retained until the data subject requests deletion. Data provided by clients and suppliers will be kept while the commercial relationship exists, respecting minimum legal retention periods.

In any case, we will keep your personal data for a reasonable time to respond to inquiries, solve problems, improve services, activate new services, and comply with applicable legislation. After this period, your personal data will be deleted from all systems.

4.5. What is the legal basis for processing your data?

Depending on the type of data processing, the legal basis is as follows.

Firstly, accounting management will be carried out, including invoicing and the purchase of tickets, as well as relations with clients and suppliers. This processing is based on the maintenance, development and control of the contractual relationship between the parties.

Likewise, the data may be used for tax management purposes, including the application of withholdings, bonuses or other tax obligations. The legal basis for this processing is both the maintenance of the contractual relationship and compliance with the applicable legal obligations.

Additionally, administrative management will be carried out, covering logistics tasks, storage, delivery of products to the client and receipt of goods. This processing is also legitimised by the maintenance, development and control of the contractual relationship.

Finally, the data may be processed for marketing purposes, consisting of the sending of commercial communications regarding products or services, addressed to members or to those individuals who have previously requested information, including satisfaction surveys and the communication of cultural activities organised by Poble Espanyol de Montjuïc SAU. This processing is based on the free, specific and unequivocal consent of the data subject.

It is expressly stated that the withdrawal of consent for marketing actions shall not, under any circumstances, affect the execution of any contract that may exist between the parties. Likewise, the processing may be based on the legitimate interest of the company in the promotion and marketing of products or services similar to those previously obtained or requested by the data subjects.

If you do not provide personal data, the contract cannot be executed, nor legal obligations fulfilled.

4.6. To whom will your data be communicated?

We will not share your personal data with third parties for direct marketing, except with your express consent. We may provide data to public authorities when legally required or to protect the company, clients, or the public. We also share data with service providers (hosting, IT support, logistics, accounting firms) who must maintain the same security and confidentiality levels.

4.7. Data transfers to third countries?

No transfers outside the EU are planned unless expressly requested by the data subject.

4.8. What are your rights as a data subject?

You have the right to access, rectify, erase, restrict, object, and port your data. You may withdraw consent at any time without affecting prior processing. Requests should be sent in writing with a copy of your ID to the contacts in Recital 1.

You can also file a complaint with the Spanish Data Protection Agency: https://www.aepd.es/portalwebAGPD/index-ides-idphp.php

In accordance with Law 34/2002, we undertake not to send unsolicited advertising by email without prior consent. Users can opt-out by checking the corresponding box.

5. PROCEDURE IN CASE OF ILLEGAL ACTIVITIES

If a user or third party considers there are illegal activities, they must notify PEMSAU, specifying the alleged infringements and confirming the accuracy of the information.

Any disputes regarding PEMSAU’s website are governed by Spanish law.

6. PUBLICATIONS

Administrative information on the website does not replace official legal publication. It is intended only as an informative guide without legal validity.